Registered name: Jibreel App Ltd
This privacy notice tells you what to expect us to do with your personal information.
Contact details
Email: salaam@jibreelapp.com
What information we collect, use, and why
We collect or use the following information for the operation of customer accounts and guarantees:
· Names and contact details
· Payment details (including card or bank information for transfers and direct debits)
· Purchase history
· Account information, including registration details
· Marketing preferences
Lawful bases and data protection rights
Under UK data protection law, we must have a "lawful basis" for collecting and using your personal information. There is a list of possible lawful bases in the UK GDPR. You can find out more about lawful bases on the ICO's website.
Which lawful basis we rely on may affect your data protection rights which are in brief set out below. You can find out more about your data protection rights and the exemptions which may apply on the ICO's website:
Your right of access - You have the right to ask us for copies of your personal information. You can request other information such as details about where we get personal information from and who we share personal information with. There are some exemptions which means you may not receive all the information you ask for.
Your right to rectification - You have the right to ask us to correct or delete personal information you think is inaccurate or incomplete.
Your right to erasure - You have the right to ask us to delete your personal information.
Your right to restriction of processing - You have the right to ask us to limit how we can use your personal information.
Your right to object to processing - You have the right to object to the processing of your personal data.
Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you.
Your right to withdraw consent - When we use consent as our lawful basis you have the right to withdraw your consent at any time.
If you make a request, we must respond to you without undue delay and in any event within one month.
To make a data protection rights request, please contact us using the contact details at the top of this privacy notice.
Our lawful bases for the collection and use of your data
Our lawful bases for collecting or using personal information for the operation of customer accounts and guarantees are:
Consent - we have permission from you after we gave you all the relevant information. All of your data protection rights may apply, except the right to object. To be clear, you do have the right to withdraw your consent at any time.
Contract - we have to collect or use the information so we can enter into or carry out a contract with you. All of your data protection rights may apply except the right to object.
Where we get personal information from
· Directly from you
How long we keep information
We keep data associated with you whilst you are a user of our app. If you delete your account all the data associated will be lost too.
Who we share information with
Data processors:
PostHog - Web & App Analytics
This data processor does the following activities for us: PostHog processes website and app analytics data to help us understand how users interact with our website and services. This information is used to improve functionality and user experience.
Firebase - Data Storage
This data processor does the following activities for us: Firebase is used to securely store and manage user data, including account information, in a scalable cloud-based infrastructure. This helps us provide core functionality for our services.
Stripe - Payment Processing
Stripe processes payment information to facilitate subscriptions and transactions securely. It ensures compliance with financial regulations and provides fraud prevention measures.
Rowy - Backend Management
Rowy is used to manage and automate backend workflows, including data handling and integration with Firebase. It helps streamline our database operations and improve service efficiency.
Algolia – Search Functionality
Algolia provides fast and accurate search capabilities for our app. This data processor helps us deliver relevant search results efficiently, improving user experience and accessibility of content in our app. Algolia processes your search text to ensure optimal performance and search accuracy.
How to complain
If you have any concerns about our use of your personal data, you can make a complaint to us using the contact details at the top of this privacy notice.
If you remain unhappy with how we've used your data after raising a complaint with us, you can also complain to the ICO.
The ICO's address:
Information Commissioner's Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Helpline number: 0303 123 1113
